How

Interested in getting Intercept for your library? You've come to the right place. You aren't just signing up for a service – you're joining a community of libraries. Intercept was made for libraries by libraries.

System Requirements:


Getting Started is as Easy as 1, 2, 3!

1. Add Locations, Equipment and Event Types

You’ll be guided step-by-step through setting up locations and rooms, events, room reservations and equipment. The interface is easy for you to understand, so you can get your rooms and events set up quickly without a steep learning curve.

2. Make It Your Own

Intercept is ready to use as soon as you add your locations, equipment and events. Check out an example of the default theme you'll get right out of the box. Add your library's logo to let your customers know they’ve come to the right place. Take it a step further by customizing the colors, fonts and other design elements with help from your in-house developer or an agency such as Aten Design Group.

3. Train Your Staff

Each staff member is assigned a role so they only see what they need to see. This keeps customer data secure, and prevents your staff from feeling overwhelmed. Check out our user roles and permissions tables to see what role is right for each of your staff members.

User Roles

Role Capability Use Case
Admin Access to the Drupal Admin Toolbar to configure modules, content, people, appearance This role is for site owners and developers.
System Admin Intercept configuration: edit site appearance, manage all settings and create and edit events, access to hidden fields This role is for program directors.
Event Manager Manage and evaluate all events in the system to improve programming, access to room and equipment reservations This role is generally for branch/location managers.
Event Organizer Create and edit events, room and equipment reservations, analyze event attendance and evaluations This role is for any staff members that organize or assist with event management.
Room Reservation Approver Ability to approve or deny room reservation requests This role is for any staff members that manage room reservations.
Staff Help customers make room reservations and identify great events to attend, ability to print event calendars for customers at public services desks This role is for those who assist customers with day-to-day tasks virtually or in a location.
Registered Customer Can browse, register and evaluate events, ability to reserve rooms This role is for customers.
Kiosk Scan customers into events This role is for the kiosk customers can use to scan into events.

Key Features

Feature Admin Systems Admin Event Manager Event Organizer Staff Room Reservation Approver Registered Customer Kiosk
Scan in customers for events checkmark checkmark checkmark checkmark checkmark
Create and update room reservations checkmark checkmark checkmark checkmark checkmark checkmark checkmark
Analyze event attendance numbers with population segmentation checkmark checkmark checkmark checkmark
Access customer evaluations checkmark checkmark checkmark checkmark
Create one-time events and recurring events from event templates in calendar checkmark checkmark checkmark checkmark
Reserve equipment checkmark checkmark checkmark checkmark checkmark
Download customer data checkmark checkmark
Customize system settings checkmark checkmark
Add and edit room and equipment for reservations checkmark checkmark
Connect to ILS checkmark checkmark

Once you determine which permissions your staff members individually need, you can get them enrolled in the Intercept system.

Intercept is designed to help your programming evolve. This means less time on annoying tasks for staff and easier event browsing and reservations for customers.

Your staff and customers will love how painless the interface is. Each staff member’s admin dashboard has all of the tasks they need with simple navigation to find specific task areas around the site, and each customer’s dashboard has recommended events to give them more of what they love. Staff members can even follow up on recent programming with staff-only notes to use for future events.